The ever-increasing pace of technological advancements, rising costs, and new entrants into the health care marketplace are part of the challenge health care incumbents face today.
Although the healthcare industry has been slower than many of its counterparts to embrace agility, payors and providers are particularly well suited to benefit from it. An examination of how companies in other industries have transformed their operations demonstrates the far-reaching advantages.
Healthcare organizations can begin unlocking this potential by assessing their current degree of agility and then creating a road map to integrate agility throughout their enterprise. By building the capacity to respond to change more effectively, both payors and providers will be better positioned to survive in the years ahead.
From McKinsey on Healthcare article “Why agility is imperative for healthcare organizations”, May2017
In hospital management, we find an increasing pressure to achieve both more efficiency and higher levels of flexibility and readiness for an effective patient response system. Hence, managers of healthcare units need new service management strategies that respond effectively to changes and the negative effects of variability in health care demand while keeping costs under control.
Several industrial and service sectors have find ways to address these challenges. On one hand, manufacturing industries like automotive and aeronautics have adopted Lean Management as a management philosophy for achieving extreme levels of efficiency and reduction of costs. On the other hand, service sectors are increasingly adopting Agile Management for innovation and response to fast changes.
This course will present an original Framework of Lean & Agile Management that enable the development of capacity building for managers of healthcare units to be able to transform healthcare organizations to be efficient and simultaneously truly agile in this turbulent, changing and challenging times.
This program is designed for individuals with responsibility for managing healthcare units:
For maximum impact, and where possible, we recommend groups colleagues from same entities, so examples and applications can be more customised.
Full Professor at FCT NOVA
and Director at UNIDEMI
António Grilo is full professor at NOVA School of Science and Technology, in the Department of Mechanical and Industrial Engineering. He is currently the Head of Department, Director of the research center UNIDEMI (www.unidemi.com), and Director of the PhD Program in Industrial Engineering.
His research scientific domain area has been centered on Business Interoperability focusing on how to design and develop Digital-based interorganizational systems that can improve business performance of supply chains, and industrial networks, and how to measure and analyse the impact on business performance according to the configurations of the ICT-platforms. More recently, complementary lines of research are on Digital Platforms, particularly simulation of digital-based companies which derived from the business interoperability research, and applications of Emergent Technologies like Artificial Intelligence and Blockchain in industry and services.
He was the main coordinator of 4 international Research & Development projects, managed 15 other R&D projects. Published over 100 papers in scientific journals and conferences, with more than 1500 citations in Scopus. He has successfully supervised 6 PhD and received 3 scientific and technological awards.
Head of Emergency Department at
CUF Hospital in Setúbal
Thiago Coelho is the Head of Emergency Department at Hospital da Luz, in Setúbal. He provides clinical care to patients and assumes overall responsibility for the delivery of medical services in the Emergency Department, ensuring the provision of a continuous high standard of patient care, education and research.
His main specialities are, notably, Intensive Care Medicine, Infectious Diseases, Neurointensive Care and Healthcare Management. Dr. Thiago has a strong academic background in Medicine from the Universidade Federal da Paraíba, Brazil, a MBA with specialisation in Brazil, being a recognized medical doctor in Australia, Brazil, Portugal and the United States, and an MBA with specialization in Healthcare Management.
Currently, he is doing a PhD at FCT NOVA in Industrial Engineering with a focus on applying Lean and Agile Thinking in the healthcare unit services.
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