Digital transformation does not fail due to a lack of technology. It fails when organizations are unable to align people, processes, and culture around change. This course explores strategies and tools to transform digital ambition into concrete results.
April 2027
8 hours
Online
600€
Technology can be acquired. Transformation has to be led.
Digital transformation is, above all, an organizational challenge. It requires strategic vision, the ability to mobilize, effective communication, and a structured approach to change. It also requires leaders who are able to create alignment, manage expectations, and ensure that teams understand the purpose of the transformations underway.
For organizations based in the Azores, digitalization represents an opportunity to increase productivity, improve operational efficiency, and strengthen competitiveness. However, capturing these benefits requires the development of internal capabilities to lead change processes in a consistent and sustainable way.
This course explores the factors that determine the success of digital transformation initiatives, providing practical tools to plan, implement, and monitor organizational change processes. Combining perspectives from management, technology, and organizational behavior, participants will develop skills to lead transformations with lasting impact.
Most organizations know that they need to transform. The real challenge lies in being able to make that transformation happen.
Throughout this training, participants will explore methodologies, tools, and best practices that support the implementation of digital transformation processes in different organizational contexts.
The following topics will be covered:
Through the analysis of cases, practical exercises, and discussion of real-world experiences, participants will be invited to reflect on the challenges of digital transformation and develop strategies applicable to their own organizations.
The successful implementation of digital transformation depends less on technology and more on organizations’ ability to manage change.
Throughout this training, participants will develop skills to:
This course is aimed at professionals and other individuals interested in strengthening their learning, adaptation, and development skills, contributing to the growth of their teams and organizations.
Digital transformation has become a strategic priority for organizations across all sectors. However, the success of these initiatives depends on the ability to lead change processes effectively.
It is particularly relevant for:
Advanced technical knowledge is not required, with emphasis being placed on understanding the human, organizational, and strategic factors that influence the success of digital transformation.
AI Change Manager | Lead Agile Coach | JIRA & Confluence Organization Administrator | Scrum Master
Diogo Véstia works at the intersection of strategy, transformation and execution, helping organisations translate intent into tangible outcomes.
Over the past decade, he has led and supported complex transformation initiatives across highly regulated sectors, including pharmaceuticals, insurance and banking, where clarity, governance and disciplined execution are essential.
His experience spans portfolio-level transformation, operating model design and delivery leadership. He works closely with executives and leadership teams to align strategy, priorities and execution in complex, multi-stakeholder environments.
His work is grounded in proven execution systems, including OKRs, Lean, Kanban, Agile and Scrum, which he applies pragmatically, with a strong focus on workflow efficiency, decision-making and sustainable performance, rather than methodology for its own sake.
He complements this execution focus with a leadership and organisational perspective shaped by Management 3.0 practices and an Executive MBA in Organisational Happiness. He applies these insights pragmatically and with a results-oriented approach, fostering engagement, accountability and high-performing teams in demanding transformation environments.
He is recognised for his ability to bring structure to ambiguity, foster alignment across teams, and help organisations deliver change with focus, discipline and measurable impact.
Specialist in Digital Transformation, Process Intelligence and AI-Driven Business Process Transformation at Volkswagen Group Digital Solutions
Currently, she develops process transformation and organizational improvement initiatives at Volkswagen Digital Solutions, combining Process Intelligence, Business Process Management and data analytics to identify opportunities for the integration of Artificial Intelligence solutions aimed at increasing operational efficiency, strengthening governance and enhancing decision-making capabilities.
With experience across multinational environments in the technology, healthcare, retail, pharmaceutical and private equity sectors, she has developed initiatives focused on organizational transformation, operational improvement, M&A and post-merger integration.
She previously led M&A and post-merger integration projects within a private equity environment, in a company belonging to the BC Partners portfolio, one of Europe’s leading investment funds, managing digital transformation initiatives related to cloud, data analytics, software migration and operational integration.
She also worked at SONAE within the Internal Audit function, focusing on process audits, operational model assessment, internal controls and the identification of improvement opportunities across multiple business areas, including retail, food service, petcare and industry.
She served as Technical and Quality Director in the veterinary pharmaceutical sector, leading logistics improvement projects, regulatory compliance initiatives, process digitalization and operational optimization within GMP/GDP environments.
Finally, she acts as a consultant in market analysis and as a Guest Lecturer in topics related to artificial intelligence.
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