With over 20 years of experience at Mercer, Constança leads the Global Business Services (GBS – Global Service Delivery) team in Portugal, comprising around 400 colleagues who provide a wide range of services to the Wealth business — including actuarial, investments, OCIO, and sales support — across 13 countries.

Since January 2024, Constança has also served as Regional Capability Leader for the UK, Europe, and LATAM, representing the global hubs across the three lines of business, aligning strategy, and supporting business growth in these regions.

Constança was part of the launch and implementation of Mercer’s Global Business Services in Portugal in 2004. Since then, the team has grown significantly in size, scope, and geographic reach — evolving from a process-based model to an end-to-end, client-centric partnership, including client-facing teams. She has been deeply involved in transition and transformation projects for the Wealth business, creating and leading new teams in Portugal and collaborating closely with local leadership in each country. In recent years, her work has expanded across all three Mercer business lines, particularly in location strategy, transformation, and rightshoring initiatives.

Constança began her professional career with an actuarial analyst internship at Mercer in 2003. She left briefly to work for a year at a Portuguese investment bank before returning to Mercer in 2006.

She holds a degree in Applied Mathematics in Economics and Management and is also a Six Sigma Green Belt.